Community Content & Correction Policy

1. Our principles

• Equal care. Every community in OIOA is presented with the same depth, the same visual weight and neutral language. No community is primary and none is “other”.
• Faithfulness. We aim to show each community’s calendar as that community keeps it.
• No ranking of traditions. Where traditions within a community differ, we describe each respectfully and offer options rather than choosing one as correct.
• Openness. We are open to adding any community that asks, and we welcome correction.
• Transparency. We say publicly what we’ve added and changed, on the roadmap.

2. What this policy covers

• Calendar and timing content: dates, tithis, nakshatras, prayer times, Roj and Mah, Nanakshahi dates, holidays and the methods behind them.
• Descriptions of communities, festivals, practices and terms, in the App and on the Website.
• Translations and names in every supported language.
• Requests to add a community, sect, method, calendar or language.

3. How to report

• Corrections and missing content: tell us what we missed.
• New communities, sects, methods or languages: request a community.
• Content you find offensive or disrespectful, or a legal complaint: grievance redressal.

A good report includes the location and date (for timings), what OIOA showed, what you expected, and a source.

4. How we review

1. Received. Every report is read by a person. If you left contact details and asked for a reply, we note it.
2. Triage. We sort reports by type and urgency. Reports of offensive or disrespectful content are prioritised.
3. Checking sources. We compare against published sources the community recognises: almanacs, jantris, mosque and committee timetables, sangh calendars, agiary calendars, SGPC and other jantris, government notifications, scholarly works. Where needed, we consult community members.
4. Deciding. The outcome is one of: corrected, added, explained (no change needed, with reasons), under review, or not possible now (with reasons).
5. Telling you. If you asked for a reply, we aim to respond within 15 days.
6. Recording. Accepted additions and significant corrections are noted on the roadmap.

5. Timelines

6. Standards for content

• We use neutral, respectful language and the names communities use for themselves.
• We don’t publish exact future festival dates unless they come from verified data, because many depend on location, method or announcement.
• We don’t make claims of religious authority. OIOA describes and calculates; it doesn’t issue rulings.
• We avoid imagery that may offend, and we ask communities before using sacred symbols.
• We never invent features, statistics, testimonials or endorsements.

7. When practices are genuinely disputed

Some questions, such as how a lost tithi is observed, how a month begins, or which version of a calendar to follow, are matters on which sincere members of a community disagree. In those cases we:

• describe each position fairly, without judging between them;
• offer a choice in the App where we can; and
• encourage users to follow their own authority.

8. No retaliation

No one will be penalised for reporting an error or raising a concern in good faith.

9. Changes

We may update this policy. The version history below records changes.